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Help in problem situations with Suomi.fi e-Identification
Help in problem situations with Suomi.fi e-Identification
Help in problem situations with Suomi.fi e-Identification
- The browser’s cookies or cache may be causing problems: If you use a web browser (for example, Chrome, Firefox or Safari), the browser stores information about the pages you have visited. This information is called cookies and the cache. They help pages load faster and remember your settings. If you close the browser or tab during identification or leave the service without logging out, this stored information may sometimes interfere with a new login.
- The browser settings prevent identification: Identification will fail if you have blocked all cookies in your browser settings or have turned off JavaScript or the use of a secure connection (HTTPS protocol). If your browser has strict privacy settings or add-ons such as ad blockers, they may prevent you from logging in.
- You are using a device or a browser version that is too old: Identification will succeed only if your device and browser support HTML5 features. These are website features that allow you to access videos and forms directly in your browser without additional software. They also improve the functioning of websites on different devices, such as phones and tablets.
- Security software may prevent identification: The security software you use may have defined Suomi.fi e-Identification as a harmful service by accident. A firewall or a VPN connection may also interfere with the functioning of the service.
- A temporary disruption in the service: Suomi.fi e-Identification may sometimes be temporarily unavailable. This means that the service will not work for a short while. The problem usually fixes itself. Please wait for a moment and try again.
Try the following:
- Leave the website and try to log in again. If this does not help, clear your browser cookies and cache. This means that you delete the information the browser remembers from your previous visits. You will find this feature in your browser settings under 'Privacy' or 'History'. Close the browser completely and then open it again.
- Try another browser or device. For example, if you are using Chrome, try Firefox, or if you are using a phone, try a computer or a tablet.
- Check your browser and security software settings and change them if necessary.



Using AI safely and responsibly
Using AI safely and responsibly
Using AI safely and responsibly
AI literacy
AI literacy is the ability to understand, evaluate, and use artificial intelligence responsibly in everyday life, work and learning. It helps people recognize the opportunities, limitations, and impacts of AI, so that technology serves humans and not the other way around.
An AI-literate user knows how to use AI appropriately, can assess the reliability of the information it produces, and takes ethical aspects into account, such as sustainability, data protection and copyright laws.
In adult education centres, AI literacy is strengthened as part of teaching so that learners gain the skills needed for safe AI application, and in ways that support their own learning.
AI in practice
In adult education centres, you can learn about AI not only in theory but also in practice. During Autumn 2026, as part of the project “Tekohälystä tekoälyyn työväenopistossa” (2025–2027) funded by the Finnish National Agency for Education, Espoo Adult Education Centre will implement pilot courses that utilize AI in small portions.
The courses do not venter around AI; instead, AI acts as a supportive tool alongside the course content. For example, in a physical exercise course AI can assist with writing a training diary, or during a crafts course help design new patterns. You can find pilot courses on ilmonet.fi using the keyword: tekoälyoppimisentukena.



The course guides for Työväenopisto and Arbis will become a thing of the past
The course guides for Työväenopisto and Arbis will become a thing of the past
The course guides for Työväenopisto and Arbis will become a thing of the past
The change is driven by a desire to make access to information more convenient and environmentally friendly. The Ilmonet.fi website allows us to provide our customers with information that is always up to date. At the same time, we can reduce the environmental impact associated with the production of printed guides.
Use Ilmonet to search, register and pay for and cancel coursesIlmonet has many filters to refine your course search. To filter your search, click on the plus sign on the bar on the left-hand side of the page. Clicking on the plus sign will reveal more search criteria. First, you select an institute and location and, if you wish, you can refine your search using the teaching language, time, type and target audience menus.
In addition to this, Ilmonet also has all sorts of handy features, such as quick searches: what’s new, last minute registration, free spaces and ongoing courses.
Clear instructions for using the ilmonet.fi websiteIf you need help with how to use the website, you can watch a YouTube video on the Helsinki Finnish Adult Education Centre and Arbis websites for detailed instructions. The video shows how to apply for courses, register, pay and cancel your participation on ilmonet.fi. The customer service will also be happy to help you if you need assistance with registration.
One-to-one counselling sessionsDuring registration week from 10 to 14 August, we will organise one-to-one counselling sessions in the lobbies of the educational institutions and cultural centres from 9.00 to 12.00. You can also come to the Aino open study centre in Opistotalo, Arbis or the Enter support points in libraries. See the websites of the educational institutions for more details.
Customer service points:• Malmitalo – Ala-Malmin tori 1 B
• Opistotalo – Helsinginkatu 26, 2nd floor
• Stoa – Turunlinnantie 1
• Arbis – Dagmarinkatu 3
Registration for autumn 2026 courses will start on 10 August at 10.00, staggered by subject. You can register on ilmonet.fi and at the customer service points of the educational institutions.
Mon 10 August Visual arts, Digital skills
Tue 11 August People, society and culture; Literature, drama and native language
Home economics, Nature and environment, Technology and transport
Wed 12 August Languages, Swedish/Finnish as a second language
Thu 13 August Sport and dance, Wellbeing and health
Fri 14 August Crafts, Music
More info about courses and registration(Link leads to external service) Opens in a new tab
Guide video on how to use the ilmonet.fi website (Link leads to external service) Opens in a new tab
Arbis Opens in a new tab



You can now sign up for the courses.
You can now sign up for the courses.
You can now sign up for the courses.
The autumn courses of Vantaa Aikuisopisto will be published on May 18, 2026. The enrollment for the courses begins on Tuesday 26 May at 1 pm.
Espoo
You can explore the course offerings at Espoon työväenopisto on May 25. Enrollment will begin in stages from 1–3 June as follows:
- On June 1 at 12.30 pm: art, music, literature and drama, handcraft, home and gardening, domestic science, open university
- On June 2 at 12.30 pm water exercise at 13.30 physical education
- On June 3 at 12.30 pm foreign languages, Finnish language, people, society and culture, housing and construction, nature, environment, technology and transport, media and digital skills, health and well-being university for the elderly.
Registration for Esbo Arbis courses for the next academic year begins on June 1 at 10:00 AM.
The courses will be published two weeks before registration opens, on Monday, May 18 at 10:00 AM.
You can register through the Ilmonet website. It is also possible to register via Esbo Arbis customer service.
Esbo Arbis customer service is open on Mondays and Wednesdays from 10 AM to 12 PM, and on Tuesdays and Thursdays from 1 PM to 3 PM.
Helsingin työväenopisto and Arbis
The autumn courses of Helsingin työväenopisto will be published on Monday, June 2, 2025. Enrollment for autumn courses will begin in stages during week 33 at 10 am.
- Monday, 10 August: Visual Arts, Digital Arts
- Tuesday, 11 August: Human, Society, Culture, Literature, Theatre, Mother Tongue, Home Economics, Nature and Environment, Technology and Transportation
- Wednesday, 12 August: Foreign languages, Finnish (S2)
- Thursday, 13 August: Sports and Dance, Wellbeing and Health
- Friday, 14 August: Handicrafts, Music When you are logged into your account in Ilmonet, you can save the courses as favorites. You can find them easily and quickly when registration starts.



Passwords will change to 12 characters starting 11 May
Passwords will change to 12 characters starting 11 May
Passwords will change to 12 characters starting 11 May
What you need to do:
- Go to the “Log in” tab and sign in.
- Select the “My account” tab.
- Change your password in the “Username” section and confirm it.
- Save the changes using the green “Save” button at the bottom of the page.
- be 12 characters long
- include both uppercase and lowercase letters
- include numbers
- not contain your username, first name, nickname, or last name
Thank you for your cooperation. Let’s make Ilmonet safer together!



Tools for continuous learning and working life from adult education centers
Tools for continuous learning and working life from adult education centers
Tools for continuous learning and working life from adult education centers
Lifelong learning
The constant changes in the workplace require employees to adapt and learn new skills. The course offerings at adult education centers include a wide range of classes that help you develop the skills needed to succeed in your career. For example, courses in information technology, management, project management, and communication are beneficial across many fields. You can enhance your knowledge in areas such as artificial intelligence, master digital skills for the workplace, or participate in a CV workshop.
Language courses - keys to internationalization
The importance of language skills in the workplace has become even more emphasized with the increase in globalization and international communication. The language courses at adult education centers provide an excellent opportunity for both beginners and more advanced learners to develop their language skills. You can learn languages from a broad selection, such as English, Spanish, French, Chinese, and even more unique languages like Hebrew, Hindi, or Czech.
One of the strengths of adult education centers is their flexibility and accessibility. Courses are often held in the evenings or on weekends, making them easy to fit into a busy schedule. Language courses are also offered online, so you can participate even if you cannot attend in person. The courses are open to everyone, regardless of age, educational background, or work experience, making them an excellent option for those looking to improve themselves or change careers.
Find a community
Adult education center courses not only provide new knowledge and skills but are also a great way to network with like-minded individuals. The courses bring together professionals and enthusiasts from various fields, creating a unique learning environment where you can share experiences, network, and learn from each other.
Courses at adult education centers are a valuable investment in yourself and your future career. They offer the opportunity to learn new things, develop skills, network with others, and stay current with workplace demands. Explore the course offerings and find the courses that suit you!


